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Job Number: 17374

Position Title:

External Description:
Job Title:

Alliance Operations Specialist (SVCS-051518-001i)

Introduction:

Toshiba Global Commerce Solutions is currently looking for an Alliance Operations Specialist to join our team in our Lexington, KY office. The Alliance Operations Specialist position is an operational role responsible for providing technical analysis for leading edge technology and support that extends to the end user environment for Toshiba. The role requires a flexible work schedule and off hours support of this technology.

This person will be working with basic functions in Linux and will need to possess technical knowledge of remote systems support. This candidate will be provided training and will be working daily with the customer and their engineering teams; a strong communications skill set with customer experience is required.

Responsibilities:

  • Customer Management
  • Technology Support
  • End User Engagement
  • Providing technical, contractual and operational support directly to our internal and external contacts and partners.        

Required Skills:
  • Bachelor's degree or equivalent experience
  • 2+ years field services experience
  • Strong communications experience
  • Knowledge with remote systems support
  • Prior experience with networking

Preferred Skills:
  • Prior experience with Linux
  • Remote Management experience

 

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 

EEO:

Toshiba Global Commerce Solutions is an equal employment employer and is committed to providing employment opportunities to minorities, females, veterans, and disabled individuals.

City: Lexington

Location_formattedLocationLong: Lexington, Kentucky US

State: Kentucky

Community / Marketing Title: Alliance Operations Specialist

Company Profile:

Requisition Number: ALLIA01367

EEO Employer Verbiage:

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