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Business Operations Specialist II -Services Operations Manager


This position is no longer open.

Job Number: 8758

Position Title:

External Description:
The Toshiba Global Commerce Solution Services Organization based out of Research Triangle Park, North Carolina, consists of 250+ Services professionals that provides in-store solutions to retail customers. We are currently seeking a Services Operations Manager (Business Operations Specialist II) to join our team. The Services Operations Manager will be responsible for the overall P&L for professional and managed services contracts, including contract review / setup, billing and revenue recognition as well as contract costs.  Additionally, the Services Operations Manager will be have responsibility for reporting, financial modelling, and revenue / cost forecasting. 

Responsibilities of the Services Practice Operations Manager:

  • Contract review and advice, especially relative to billing and revenue recognition
  • Planning / implementation of Oracle Project for services billing and management of projects
  • Monthly roll-up revenue and cost forecast
  • Prepare financial models for revenue / cost / profit
  • Work with organizations such as finance, accounting, tax, development regarding services contracts
  • Participate in the annual plan process (financial modelling)


Required Skills:
  • Spreadsheets (Excel) - intermediate
  • Microsoft Word Office Suite  
  • Understanding of services billing and processes
  • Familiarity with contracting process and content
  • Interpersonal communications
  • Oracle - Projects Modules
  • Lotus Notes
  • Fluent in Spanish


About the Company:

Toshiba Global Commerce Solutions is a dynamic billion dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowes Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, CVS, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

City: Durham

Location_formattedLocationLong: Durham, North Carolina US

State: North Carolina

Community / Marketing Title: Business Operations Specialist II -Services Operations Manager

Company Profile:

Requisition Number: BUSIN01099

EEO Employer Verbiage:

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