Toshiba Careers
As part of Toshiba Global Commerce Solutions, you'll be an integral partner to the success of our customers. We're passionate about retail transformation and solving the problem that retailers face everyday to help them create more engaging shopping experiences. Want to be a part of it? Join our team today.

Sales Account Executive, OEM – West Coast

Location: Phoenix, Arizona US


This position is no longer open.

Job Number: 24295

Position Title:

External Description:
 Job Title:  Sales Account Executive, OEM - West Coast


This position is responsible for the sales, coordination, and management of the company's OEM Product Line along with establishing and maintaining positive, long-term account relationships with existing customers and potential new clients. OEM Solutions will be combined with TGCS Products and Services to compliment the overall need and sale to end customers. Employee will be assigned a portfolio of named accounts/area in the Western part of the Unites States, in support of achieving the company's annual revenue goals (quota) for OEM Sales within a timeframe or business year. This is a virtual role.

Responsibilities of the Sales Account Executive, OEM

  • Execute tactical and strategic consultative sales account plans for existing and new clients in order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of customer queries effectively and dealing with objections during the overall sales process.
  • Establish and maintain a high level of positive and effective contacts with key customers, agents, lead generators and others to enhance sales opportunities for new and continuing business development and major key accounts within the portfolio.
  • Develop and manage a robust pipeline of sales opportunities during any given quarter and manage them through the entire sales cycle to completion using the company CRM ( and the company defined forecasting methodology.
  • Presents and demonstrates OEM and Toshiba Products, combined to be Solutions in group meetings to client's senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.
  • Maintain up to date and accurate customer sales records, expense plans, budgets and related databases. Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success.
  • Maintain constant awareness of markets, competitor activities and problems within assigned customer base, recognize trends that develop, and make appropriate strategic and tactical sales/marketing recommendations.
  • Travel as necessary to maintain a presence with customers, enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent timetable or schedule.
  • Identify opportunities for improvement processes in general working practices and team efficiency.
  • Work closely with and maintain good working relationships with other functional company departments such as Professional Services, Managed Services, Product Management, Customer Service, Engineering, etc., to ensure both customer & company requirements are met or exceeded.
  • Create or review analysis of such tasks as: sales proposals, work-order cost estimates/proposal completion; gross margin analysis; invoice review; and service bulletin/O.E.M. review.
  • Assist customers with obtaining satisfactory timelines and/or coordinate with operations to establish product/project completion dates.

Required Skills:

Should have a minimum of 7 plus years in Sales or Account Management Experience operating in a quota incentive system.

 In addition:  
  • Bachelor's Degree or equivalent experience
  • Minimum 5 years' experience in a like Retail Provider Company representing OEM software, hardware, services (Professional, Managed, or SaaS Products).
  • A proven track record of sales accomplishments and/or above quota achievement. (The company may substitute applicant's sales experience with advancement opportunities from internal departments such as professional services, product management, etc.).
  • Strong presentation skills with the capability of interacting with client senior management levels such as CEO, COO, CFO, CTO/CIO, and VP of Procurement, VP of Distribution, VP of Operations, etc.
  • Working retail industry business knowledge or actual experience.
  • The knowledge/experience level required is such that in hiring replacement, candidates would either have to have had previous experience with like competitive products or services, or would require additional training related to the products or services prior to having sufficient knowledge to deal effectively with customers.

 Preferred Skills:
  • A contact base of relevant industry clients within the given geography or portfolio.
  • Must possess effective written and verbal communications skills.
  • Should be able to demonstrate PC proficiency in MS Word, Excel, PowerPoint as well as learn any corporate or industry software used by the position.
  • College Degree
  • Should have a demonstrated history displaying an in-depth knowledge of sales and account management techniques

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 


Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

City: Phoenix

Location_formattedLocationLong: Phoenix, Arizona US

State: Arizona

Community / Marketing Title: Sales Account Executive, OEM – West Coast

Company Profile:

Requisition Number: SALES01893

EEO Employer Verbiage:

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Toshiba Global Commerce Solutions   |   Copyright© 2020   |   Terms & Conditions   |   Privacy Policy   |   Affirmative Action Policy