You are here: Search All Jobs

Manager, Operations I - 2nd Shift

Location: Durham, North Carolina US


This position is no longer open.

Job Number: 24372

Position Title:

External Description:
JOB TITLE:    Manager, Operations I - 2nd Shift (WWOPS-082719-001b) 


The Manager, Operations I supervises a team of up to 40 staff, comprised of approximately 10 regular employees and 30 contractors.  This position is Second Shift, with normal hours of 3:15pm to 11:45pm - generally with earlier start to address operational issues with the First Shift team.  The Self-Checkout Second Shift team is focused on assembly, test and packaging of Toshiba's new System/7 product.  The Manager, Operations I ensures that daily/weekly production and quality targets are met.  This manager will be responsible for department staffing/hiring, performance management, training plans and all other facets of running a top-performing production team.  The Manager, Operations I will be a practitioner of LEAN management in all department processes. 


  • Lead LEAN best practices implementation and continuous improvement on Second Shift team.
  • Manage manufacturing operations including assembly, test and packaging of Self-Checkout lanes.
  • Lead by example, through strong work ethic, focus on quality and building teamwork within the department and with other organizations.
  • Work with staff to track and report shift performance.
  • Recruit and hire quality individuals, drive team to a high level of performance.
  • Meet daily production targets, including actions to address training needs, line support and attendance management.
  • Meet line quality objectives.  Ensure staff is properly trained (including backups), monitor for adherence to specifications, engineering change documents and standard work documents.
  • Facilitate and lead Kaizen projects within own team and involving other organizations.
  • Maintain a professional work environment with strong teamwork and positive morale.
  • Coach, evaluate and mentor regular employees, drive staff to continuous improvement.
  • Conduct daily shift kickoff meetings with entire team.  Interact with team members during the shift to monitor progress against objectives and identify/correct any issues.
  • Ensure department adheres to all safety standards including PPE, chemical management and safe work practices.

Required Skills:
  • 5 years' experience in LEAN manufacturing management
  • Experience with Oracle or SAP systems
  • Strong Microsoft Powerpoint, Excel and Word skills
  • Strong leadership, with ability to resolve conflict
  • Experience equivalent to 4-year degree in Supply Chain, Engineering or Management
  • 5+ years working in a lean manufacturing environment.  Experience leading Lean projects.
  • Strong leadership
  • Self-driven, accountable, high integrity, open communicator, strong work ethic
  • Lead by example, high-energy
  • Strong interpersonal and communications skills
  • Working knowledge of workplace safety standards and procedures, committed to maintaining an accident-free work environment
  • Skilled in time management
  • Ability to read and explain technical drawings and process documents
  • Excellent problem-solving skills, technical and human resources

 Preferred Skills:
  • 10 years' experience in LEAN manufacturing environment
  • Experience with Oracle or SAP systems
  • Strong Microsoft Powerpoint, Excel and Word skills
  • Strong leadership, with ability to resolve conflict
  • 4-year degree in Supply Chain, Engineering or Management

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 


Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

City: Durham

Location_formattedLocationLong: Durham, North Carolina US

State: North Carolina

Community / Marketing Title: Manager, Operations I - 2nd Shift

Company Profile:

Requisition Number: MANAG01905

EEO Employer Verbiage:

About us | Contact us | News and events | Jobs | Privacy | Affirmative Action Policy | Terms & Conditions

Copyright© 2019 TOSHIBA Global Commerce Solutions, Inc. All Rights Reserved.