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Product Marketing Manager – Services Portfolio

Location: Durham, North Carolina US


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Job Number: 26060

Position Title:

External Description:
Job Title:   

Product Marketing Manager - Services Portfolio (MKTG-021820-003i)                                                                    


Toshiba Global Commerce Solutions is currently looking for a Product Marketing Manager to join our team in Research Triangle Park, North Carolina. The Product Marketing Manager will operate as the global outbound marketing leader with a focus on our Services Portfolio. This involves creating and managing comprehensive marketing plans that include portfolio objectives, go-to-market definition, and executing marketing deliverables. This role will be measured on the successful execution of new launches and on-going lifecycle marketing activities that result in pipeline and revenue growth.


  • Develop global marketing plans including buyer personas, go-to-market requirements, outbound marketing requirements
  • Create integrated, solution campaigns that incorporate service-specific tactics and integrate the TGCS services message in comprehensive product solution campaigns
  • Create and oversee the execution of specific deliverables, tools and enablement activities necessary to drive demand generation for your line of business
  • Manage across matrix organization to secure buy-in and approval of plans, especially as it will require multi-level business, geo or country-level execution
  • Find creative ways to promote TGCS services capabilities in ways that align to our core audience, either retailers, business partners, industry influencers, and/or direct sales teams
  • Prepare and provide business reviews to the senior management team regarding progress and metrics, as required
  • Core focus on our retail Services portfolio, including professional, managed, maintenance and proactive availability services
  • Thorough knowledge of the marketing process, including product launch planning, product advertising and promotions; and planning, developing, and implementing lead generation programs

Required Skills: 
  • Bachelor's degree or equivalent experience
  • 4-8 years of experience in brand marketing, services marketing, product marketing in technical or software industry. Retail industry knowledge a plus.
  • Dynamic, articulate, energetic and self-starter personality with demonstrated ability to translate industry and customer insight into executable strategic vision
  • Proven results-driven individual; ability to establish budget requirements and perform cost-benefit analysis of tactics proposed to meet strategic objectives for the business
  • Strong technical ability couple with an understanding of consulting, professional and managed services
  • Strong project management skills and the ability to prioritize
  • Strong interpersonal and communication skills
  • Strong business acumen
  • Strong leadership skills
  • Strong sense of teamwork and collaborative working style
  • Experience of working in a global, matrix-managed organization

 Preferred Skills: 
  • MBA or equivalent experience
  • Pragmatic Marketing certified in Foundations, Market and Launch
  • Additional language skills

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy. 

 Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  
  • Group health coverage (medical, dental, & vision)
  • Employee Assistance Programs
  • Pre-tax spending accounts
  • 401(k) plan (with company match)
  • Company provided life insurance 
  • Pet Insurance
  • Employee discounts
  • Generous paid holiday schedule, paid vacation & sick/personal days  


Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation

City: Durham

Location_formattedLocationLong: Durham, North Carolina US

State: North Carolina

Community / Marketing Title: Product Marketing Manager – Services Portfolio

Company Profile:

Requisition Number: MARKE02220

EEO Employer Verbiage:

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